COMPANY >> QUALITY COMMITMENT

Trench-Cat's core objective is total client satisfaction and good profitability for each one of the services performed.

To this end, Trench-Cat is committed to:

1. To provide documents describing the products and services delivered to the client, specifying delivery terms, commitments and conditions associated with the objective of satisfying the client's requirements.

2. To guarantee client satisfaction at all times.

3. To enter into agreements with clients in order to consolidate and verify the requirements of the work to be carried out.

4. To provide the resources needed to honour all commitments taken on.

5. To remember that the quality of the services and the product managed are the cornerstone of our organisation's future.

6. To create a work environment for all the members of the organisation promoting commitment to quality, the environment, safety, teamwork and mutual confidence and respect.

7. To never give services that do not comply with the applicable legislation.

8. To seek a responsible commitment of each and every one of the members that are part of the organisation.

9. To fix deficiencies, implementing corrective actions in situations in which unsatisfactory products or services are manufactured, as soon as they are detected.

10. To promote the ongoing improvement of processes, products and services offered to clients, and skill-building in the company's personnel.

11. To optimise and maintain a suitable working environment.

12. To comply strictly with occupational safety and health criteria.

13. To maintain the Management's proactive commitment to enforce this policy at all times.